Retail Sales - Lead Associate I (Key Holder)

Goodwill of Northwest NC•Sylva, NC
•Onsite

About The Position

Goodwill Industries of Northwest North Carolina is seeking a Lead Associate to provide store leadership in the absence of the Store Manager or Assistant to the Manager. The role demonstrates the organization’s commitment to friendly customer service and teamwork and calls for integrity, resourcefulness, and comfort in a varied, fast-paced environment. Some duties are performed only when other members of the management team are absent. Responsibilities include closing the store, reconciling cash with daily sales reports, securing the facility for the night, maintaining store-operation records, and conducting inspections when necessary. The Lead Associate also assists customers and operates the cash register, receives and prices donations, stocks merchandise, and hangs, inspects, and tags textiles and clothing in a production-style setting. Store hours are Monday through Saturday, 10 a.m. to 8 p.m., and Sunday from 11 a.m.; associates should be available to work most store hours, especially evenings and weekends. Pay is $16.50.

Requirements

  • Lead or supervisory experience is required.
  • Integrity and resourcefulness.
  • Enjoy working in a varied, fast-paced environment.
  • Availability to work most store hours, especially evenings and weekends.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Provide store leadership in the absence of the Store Manager or Assistant to the Manager.
  • Demonstrate friendly customer service and teamwork.
  • Close the store, reconcile cash with daily sales reports, and secure the facility for the night.
  • Prepare and maintain store-operation records, including daily sales reports, cash deposits, and opening and closing reports.
  • Conduct inspections when necessary.
  • Operate the cash register and provide customer service.
  • Receive, price, and stock donations.
  • Hang, inspect, and tag textiles and clothing in a production-style setting.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service