Retail Sales Associate, Key Holder
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and delivering an experience that stands out from other retailers. DXL is a specialty retailer of men's Big + Tall apparel, with free-standing stores that close at 7 p.m. The company emphasizes developing employees for promotion from within and offers quarterly bonuses to the entire team. DXL is committed to Diversity, Equity, and Belonging and provides equal employment opportunities. It prohibits discrimination and harassment based on protected characteristics under applicable federal, state, and local laws.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience resolving problems and complaints.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- College or university degree.
Responsibilities
- Welcome each guest and spend quality time learning about their needs, preferences, and lifestyle by asking questions.
- Develop expert product knowledge and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses for the entire team.
- Opportunities for promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
