Retail Sales Associate, Key Holder

DXL Group • San Bernardino, CA

9d

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term relationships with guests by providing an exceptional retail experience. The role focuses on customer service, product knowledge, and coaching team members to achieve their goals in a fast-paced environment. DXL operates free-standing stores rather than mall locations, and stores close at 7 p.m. The company promotes from within and makes the entire team eligible for quarterly bonuses.

Requirements

• High school diploma or equivalent.
• Demonstrated superior customer service techniques and experience resolving problems and complaints.
• Ability to lift up to 10 pounds and move up to 50 pounds.

Nice To Haves

• A college or university degree is helpful but not required.

Responsibilities

• Welcome each guest and spend quality time learning about their needs, preferences, and lifestyle.
• Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

• The entire team is eligible for quarterly bonuses.
• Opportunity for promotion from within.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED