Retail Sales Associate, Key Holder
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members in a fast-paced environment. The role focuses on building long-term relationships with guests and providing a retail experience that stands out from other retailers. The associate helps customers find apparel suited to their needs, preferences, and lifestyle, and supports the development of a customer-focused sales team through coaching and training. DXL describes its stores as free-standing locations that close at 7 p.m. The company is committed to developing employees for promotion from within and makes the entire team eligible for quarterly bonuses. DXL is committed to diversity, equity, and belonging and provides equal employment opportunities without discrimination or harassment based on protected characteristics.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience with problem or complaint resolution.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- College or university degree is helpful but not required.
Responsibilities
- Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
- Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a superior customer-focused sales team by providing ongoing coaching and training on selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses; the entire team is eligible.
- Development opportunities with the possibility of promotion from within.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
