Retail Sales Associate, Key Holder

DXL•N Miami Beach, FL
•Onsite

About The Position

DXL Group, a specialty retailer of men's Big + Tall apparel, is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder. The role focuses on building long-term relationships with guests by delivering an unmatched customer experience and coaching team members in a fast-paced retail environment. DXL operates free-standing stores, rather than mall locations, and stores close at 7 p.m. The company promotes from within and makes the entire team eligible for quarterly bonuses.

Requirements

  • High school diploma or equivalent.
  • Superior customer service techniques and experience resolving problems and complaints.
  • Ability to lift up to 10 lbs. and move up to 50 lbs.

Nice To Haves

  • A college or university degree is helpful but not required.

Responsibilities

  • Welcome each guest and spend time learning about their needs, preferences, and lifestyle by asking questions.
  • Act as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Help build a customer-focused sales team by providing ongoing coaching and training on selling skills, behaviors, and operational procedures.

Benefits

  • Quarterly bonuses are available to the entire team.
  • Opportunities for internal promotion and development.
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