Retail Sales Associate, Key Holder

DXL Group•Beavercreek, OH

About The Position

DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term guest relationships by providing an unmatched retail experience. The role focuses on understanding guests’ needs, preferences, and lifestyles; serving as an expert on a broad range of apparel; and coaching and training team members to support sales and operational goals. DXL describes its stores as free-standing locations that close at 7 p.m., and says the entire team is eligible for quarterly bonuses.

Requirements

  • High school diploma or equivalent.
  • Demonstrated superior customer service techniques and experience resolving problems and complaints.
  • Ability to lift up to 10 pounds and move up to 50 pounds.

Nice To Haves

  • A college or university degree is helpful but not required.

Responsibilities

  • Welcome each guest and spend quality time asking questions to learn about their needs, preferences, and lifestyle.
  • Serve as a product knowledge expert and sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
  • Help build a superior customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.

Benefits

  • Quarterly bonuses for the entire team.
  • The company is committed to developing employees and promoting from within.
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