Inventory Specialist Jobs

About The Position

Requirements

• At least six months of prior Walgreens work experience for internal candidates, or at least one year of prior retail work experience for external candidates.
• Fluent in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train inventory best practices and standard operating procedures across the store, including the front end and pharmacy.
• Support pharmacy inventory management, including receiving, counting, ordering, posting shipments, and facilitating returns and transfers.
• Receive, count, price, and process returns for store inventory; champion On-Shelf Availability and validate planogram accuracy.
• Review and coordinate the proper use of reports and system applications that affect on-hand balances and pricing.
• Execute and maintain front-end and pharmacy asset-protection practices, and file claims for overages, shortages, order errors, and damaged goods.
• In designated stores, open or close the store in the absence of management, completing required system start-ups, cash handling, cashier duties, and store readiness activities.
• Greet customers, offer assistance, and model customer-service best practices; when leader on duty, resolve customer issues and answer questions.
• Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are still in the store, take appropriate action on delivered or missing receipts, and open tickets to correct inaccurate orders.
• Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify posting of pharmacy orders, conduct tote audits as needed, and report shortages or damaged products.
• Complete the On-Shelf Availability process for applicable departments, including scan outs, disposals, call-ins, and vendor returns before expiration.
• Under pharmacist-in-charge supervision, complete pharmacy recalls and returns, facilitate applicable excess inventory returns or transfers, and verify pharmacy and prescription claims postings.
• Complete pricing activities, including price changes and markdowns; maintain accurate pricing and signage and complete regulatory pricing tasks.
• Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
• Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
• Maintain accurate on-hand quantities in basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
• Ensure inventory compliance with state and local laws for regulated products.
• Maintain inventory records and systems, and organize and retain invoices, receipts, and return authorizations.
• Prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party team.
• Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
• Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
• When leader on duty in designated stores, register sales and related POS transactions and complete returns, refunds, order voids, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Attend company training and complete e-learning modules, including safety training.
• Obtain and maintain a state-required pharmacy license or certification.
• Coach and develop team members in inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
• Complete additional activities and tasks as assigned.