Inventory Specialist

Walgreens•High Point, NC

6d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, and other in-store inventory processes. It also reviews and coordinates use of reports and system applications that affect on-hand balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day. The role also engages customers, models customer-service practices, and may resolve customer issues when serving as leader on duty. The position executes and coaches team members on inventory, delivery, pricing, returns, ordering, and recordkeeping processes. Pharmacy inventory work is performed under the supervision of the pharmacist-in-charge. The Inventory Specialist supports physical inventory, maintains clean and well-merchandised counters and shelves, assists with package delivery and pickup activities, and complies with company policies and applicable requirements for regulated products. The role attends company training, completes e-learning and safety modules, and obtains and maintains any pharmacy license or certification required by the state.

Requirements

Internal candidates must have six months of prior work experience with Walgreens; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, and verification of shipments and postings under the pharmacist-in-charge’s supervision.
Manage on-shelf availability, receive and count inventory, handle pricing and returns, and validate planogram accuracy.
Review and coordinate appropriate use of reports and system applications affecting on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection techniques; file claims for overages, shortages, order errors, and damaged goods.
When designated and in the absence of store management, open or close the store, complete system start-ups and cash-handling responsibilities, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service best practices, and resolve customer issues when serving as leader on duty.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while the vendor is still in the store, take appropriate action on received or undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Complete or verify pharmacy order postings, tote audits, and reporting of shortages or damaged products.
Complete the on-shelf availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns, and applicable interstore transfers under the pharmacist-in-charge’s supervision; verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the holding area.
Maintain accurate on-hand quantities and inventory counts in basic departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge’s supervision.
Ensure compliance with state and local inventory rules for regulated products, including alcoholic beverages and tobacco products.
Maintain inventory records and systems, and organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS and handle scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety modules, and obtain and maintain any state-required pharmacy license or certification.
Coach and develop team members’ capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.