Outpatient Pharmacy Inventory Specialist

BMC Software•Boston, MA

6d•$20 - $29

About The Position

Under the direction of the Outpatient Pharmacy Purchasing Manager and Outpatient Pharmacy Purchasing Supervisor, the Outpatient Pharmacy Inventory Specialist supports procurement for outpatient, retail, and mail-order pharmacy pharmaceuticals, DMEPOS, and maintenance of pharmacy medications and associated supplies. The role includes purchasing medications and supplies, monitoring inventory, rotating stock, and using the return process to help ensure appropriate wholesaler credits. The position is in the Retail Pharmacy - Inventory Specialists department and is full-time. The specialist maintains purchasing and transaction records, manages Track & Trace records, processes medication returns, reconciles credits, and supports daily ordering and inventory control. The position also handles purchase orders, SFTP transmissions and EDI inventory files, tracks dropship medications, performs cycle counts, and reports delivery or safety problems. Work is performed in accordance with department and hospital procedures, quality standards, infection-control and safety requirements, confidentiality expectations, and BMC’s RESPECT behavioral standards. The role requires customer-focused interactions with patients, visitors, physicians, pharmacists, and other staff, as well as the physical ability to lift heavy loads when filling medication supply orders.

Requirements

High school diploma or equivalent and strong mathematical skills.
Registration as a Pharmacy Technician with the Massachusetts Board of Pharmacy.
National pharmacy technician certification from either the Pharmacy Technician Certification Board (PTCB) or Exam for the Certification of Pharmacy Technicians (ExCPT).
At least 3–4 years of related experience; shipping, receiving, material handling, inventory maintenance, or pharmacy experience is preferred.
Ability to speak English and precisely read, interpret, and follow complicated verbal and written instructions.
Ability to work independently and complete assigned daily tasks consistently, on time, and to expectations.
Familiarity with 340B and Wholesale Acquisition Cost (WAC) ordering and dispensing.
Experience with QS1-NRX or a similar outpatient pharmacy operating system.
Strong interpersonal skills for appropriate interaction with nursing staff, patients, families and visitors, physicians, and other hospital staff.
Strong analytical and mathematical skills.
Ability to multitask, prioritize essential tasks, and meet deadlines.
Microsoft Office skills, including Excel and Word, and ability to adapt to specialized inventory or stock-control software.
Ability to adapt readily to changes in schedules, specifications, and work priorities as business and customer needs require.
Physical ability to lift heavy loads as required for filling medication supply orders.
Must maintain the required level of competency to perform the essential duties and responsibilities.

Nice To Haves

Some college education, an associate degree, or a bachelor’s degree.
Shipping, receiving, material handling, inventory maintenance, or pharmacy experience.

Responsibilities

Maintain purchasing invoice records by reviewing them for accuracy and ensuring proper storage and filing.
Manage the Track & Trace database in accordance with procedural requirements.
Monitor medication inventory, check that products are within date, rotate inventory, store products within USP guidelines, and stock daily wholesaler deliveries accurately and promptly.
Keep medication shelves and storage areas clean, organized, and orderly.
Process drug returns promptly and appropriately in the required management system.
Adjust inventory levels when returns are processed.
Prepare packaged returns to meet manufacturer and wholesaler shipping requirements.
Review invoices and reconcile processed credits.
Ensure assigned tasks are accurate and obtain supervisory review when required before completing critical tasks, such as order submission and data importing or exporting.
Run and review pharmacy-system reports to identify problems with suggested daily orders in relation to pharmacy par levels and drug budgets before transmitting orders.
Identify the appropriate Purchase Order (PO) number for each facility when placing drug orders.
Manage SFTP transmissions and EDI files for importing and exporting drug inventory information, and verify successful transmission.
Identify EDI transmission defaults and notify management to discuss corrective action.
Follow up on problematic medication deliveries to facilities from wholesalers.
Track dropship medications into and out of the hospital and maintain supporting documentation, such as invoices.
Immediately report incorrect shipments and other safety issues to the supervisor.
Perform cycle counts, investigate discrepancies, and correct them.
Stay informed by reading department communications.
Maintain the filing system for daily transaction documents.
Process required paperwork for transfers of medications and supplies.
Perform department-required quality assurance responsibilities.
Exhibit model AIDET behaviors and follow hospital customer-service standards to support patient care.
Interact courteously and in a customer-focused manner with patients, visitors, physicians, and fellow employees.
Maintain strict confidentiality of personal and health-sensitive information.
Anticipate and respond to pharmacists’ service needs in support of pharmacy services.
Use hospital behavioral standards to guide decisions and support the hospital’s mission and goals.
Follow established hospital infection-control and safety procedures and BMC’s RESPECT behavioral standards.
Perform other related tasks as needed.