Inventory Specialist

Walgreens•Parsippany-Troy Hills, NJ

6d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and asset protection. In designated stores, the specialist may open or close the store and serve as the leader on duty in the absence of store management. The position also supports customer service, store operations, package delivery and pickup activities, physical inventory, and team development. Pharmacy work is performed under the supervision of the pharmacist-in-charge where specified. The specialist attends company training, completes required e-learning, and obtains and maintains any pharmacy license or certification required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures across the store, including front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and pharmacy inventory activities under the supervision of the pharmacist-in-charge where specified.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planogram accuracy and coordinate the proper use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices, and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open and close the store in the absence of management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, take appropriate action on delivered or overdue receipts, and open tickets to correct inaccurate orders.
Verify pharmacy shipment postings and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform tote audits and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Complete pharmacy recalls, returns, salvage returns, excess inventory returns, and applicable interstore transfers; verify pharmacy and prescription claims postings.
Execute price changes, markdowns, markdown deletions, department pricing, signage, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and appropriately hold designated pull-and-quarantine item on-hands.
Maintain accurate inventory counts and on-hand quantities in departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products, such as alcohol and tobacco.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales and related transactions on the POS system, process returns, voids, refunds and cash drops, and provide change as requested.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety training, and maintain any pharmacy license or certification required by the state.
Coach and develop team members' inventory-system capabilities; communicate assigned tasks and report disciplinary issues and customer complaints to management when serving as leader on duty.
Complete additional activities and other tasks as assigned.