Inventory Specialist Jobs

About The Position

Requirements

• Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train inventory best practices and standard operating procedures throughout the store, including front end and pharmacy.
• Support pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory processes.
• Champion On-Shelf Availability and manage receiving, counting, pricing, returns, and in-store inventory processes.
• Validate and ensure planogram accuracy.
• Review and coordinate the proper use of reports and system applications affecting front-end and pharmacy on-hand balances and pricing.
• Execute and maintain front-end and pharmacy asset protection techniques, and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
• In designated stores, open and close the store in the absence of store management and complete related systems start-ups, cash handling, cashier duties, and store-readiness activities.
• Greet and assist customers, model customer service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
• Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are still in the store, take action on deliveries and undelivered receipts, and open tickets to correct inaccurate orders.
• Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify posting of pharmacy orders, tote audits, and shortage or damage reporting.
• Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
• Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of pharmacy and prescription claims.
• Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and applicable regulatory pricing tasks.
• Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
• Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
• Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
• Ensure compliance with state and local inventory laws for regulated products, such as alcohol and tobacco.
• Maintain inventory records, post received products in inventory systems, and organize and retain invoices, receipts, and return authorizations.
• Help prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
• Keep counters and shelves clean and well merchandised.
• Learn and use store systems and equipment.
• Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and package returns; support the Pickup Program.
• In designated stores, when serving as leader on duty, register sales on the POS system and complete related sales records, returns, order voids, refunds, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Attend company training, complete e-learning modules including safety training, and maintain any pharmacy license or certification required by the state.
• Serve as a liaison between management and non-management team members by coaching and developing their inventory-system capabilities; as leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.
• Complete additional activities and other assigned tasks.