Inventory Specialist

Walgreens•Oro Valley, AZ

4d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and related processes. It also reviews reports and system applications affecting inventory balances and pricing, and maintains asset protection practices and claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform associated system startup, cash handling, cashier, and readiness duties. The role engages customers, models customer-service practices, and may resolve customer issues while serving as leader on duty. It executes and coaches inventory and delivery processes, supports pricing and ordering, maintains accurate inventory counts, helps prepare for physical inventory, and assists with package delivery and pickup activities. Pharmacy inventory tasks are performed under the supervision of the pharmacist-in-charge where specified. The position requires attendance at company training and completion of e-learning modules, including safety training. A valid pharmacy license or certification must be obtained and maintained when required by the state. The Inventory Specialist serves as a liaison between management and non-management team members, coaching colleagues on inventory systems and communicating assigned tasks and issues when serving as leader on duty.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, and returns.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure planogram accuracy.
Review and coordinate the proper use of reports and system applications that affect on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management and complete required startup, cash-handling, cashier, floor, and stockroom readiness duties.
Engage customers, offer assistance, model customer-service practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate receiving actions, contact vendors about past undelivered receipts, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge's supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders, audits, shortages, and damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and returns.
Under the pharmacist-in-charge's supervision, complete pharmacy recalls and returns, facilitate applicable excess-inventory returns or transfers, and verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and applicable regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place those items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge's supervision.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of store areas and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS system and handle related records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning and safety modules, and obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members' capabilities with inventory systems; communicate assigned tasks and report disciplinary issues and customer complaints to management when serving as leader on duty.
Complete additional activities and tasks as assigned.