Inventory Specialist Jobs

About The Position

Requirements

• Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
• Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, smart counts, and verification of shipments and claims under the supervision of the pharmacist-in-charge where specified.
• Manage receiving, counting, pricing, returns, and other in-store inventory processes, and validate planogram accuracy.
• Review and coordinate use of reports and system applications affecting on-hand balances and pricing.
• Execute and maintain asset protection techniques and file claims for overages, shortages, order errors, and damaged goods.
• Engage customers, offer assistance, model customer service best practices, and, when serving as leader on duty, resolve customer issues.
• Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are present, take appropriate action on delivery discrepancies, and open tickets to correct inaccurate orders.
• Complete the On-Shelf Availability process, including scan outs, disposals, call-ins, and vendor returns before expiration.
• Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and applicable regulatory pricing tasks.
• Support ordering, monitor pharmacy manual orders for excess, and maintain consigned inventory.
• Update and place designated pull-and-quarantine items in the appropriate holding area.
• Maintain accurate inventory counts and on-hand quantities across departments, stockrooms, overstock locations, and pharmacy.
• Ensure inventory compliance with state and local laws concerning regulated products.
• Maintain inventory records and retain invoices, receipts, and return authorizations.
• Help prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
• Keep counters and shelves clean and well merchandised.
• Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
• When serving as leader on duty in designated stores, open or close the store as needed and complete required startup, cash-handling, cashier, point-of-sale, returns, refund, and related duties.
• Comply with company policies and procedures and maintain respectful coworker relationships.
• Attend company training and complete e-learning modules, including safety training.
• Obtain and maintain a valid pharmacy license or certification when required by the state.
• Coach and develop team members on inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
• Complete additional activities and tasks as assigned.