Inventory Specialist

Walgreens•North Smithfield, RI

4d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, pricing, returns, planogram accuracy, inventory reporting, and asset-protection processes. In designated stores, the specialist may open or close the store and serve as leader on duty when store management is absent. The position also delivers customer service, coaches team members on inventory and store processes, and supports operations such as deliveries, orders, pharmacy shipments, pricing activities, inventory records, physical inventory, package delivery, and pickup. Pharmacy duties are performed under the supervision of the pharmacist-in-charge. The specialist attends required training, completes e-learning, and obtains and maintains any pharmacy license or certification required by the state.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures for the store’s front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, shipment posting, tote audits, inventory counts, smart counts, recalls, claims, and transfers, under the supervision of the pharmacist-in-charge where specified.
Champion On-Shelf Availability and complete related processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
Validate planograms and review or coordinate the use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset-protection techniques; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management, complete required systems start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, take appropriate action for delivered or undelivered receipts, contact vendors, and open tickets to correct inaccurate orders.
Complete pricing activities, including price changes, markdowns, markdown deletes, accurate signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update designated pull-and-quarantine on-hands and place items in the designated holding area; maintain accurate counts and on-hand quantities across departments, stockrooms, and overstock locations.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems, receive and post products, and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and execution of the Pickup Program.
When leader on duty in designated stores, operate the assigned point-of-sale system and handle sales records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety modules, and maintain required state pharmacy licensure or certification.
Liaise between management and non-management team members by coaching and developing inventory-system capabilities; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.