Inventory Specialist

Walgreens•Pensacola, FL

4d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management by receiving, counting, ordering, and facilitating returns, and champions On-Shelf Availability (OSA). Responsibilities include receiving, counting, pricing, returns, in-store inventory processes, and validating planogram accuracy. The specialist reviews and coordinates use of reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for warehouse and vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open and close the store in the absence of store management and complete required system start-ups, cash handling, cashier responsibilities, and preparations for the business day. The position also engages customers, models customer service practices, and may resolve customer issues when serving as leader on duty. It executes and coaches inventory processes, manages deliveries and pharmacy shipments under pharmacist-in-charge supervision, completes OSA and pricing activities, supports ordering, maintains accurate inventory counts and records, helps prepare for physical inventory, supports package delivery and pickup activities, and maintains compliance with applicable policies and regulations. The role attends company training and e-learning, including safety training, and obtains and maintains a valid pharmacy license or certification when required by the state. It serves as a liaison between management and non-management team members by coaching others on inventory systems and communicating assigned tasks or issues when serving as leader on duty.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on the last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory activities under pharmacist-in-charge supervision.
Champion On-Shelf Availability and complete receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure planogram accuracy.
Review and coordinate use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
When designated and in the absence of store management, open or close the store and perform required system start-ups, cash handling, cashier duties, and store preparations.
Engage customers, offer assistance, model customer service best practices, and resolve customer issues when serving as leader on duty.
Execute and coach team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; take appropriate action on received or undelivered products and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify and complete posting of pharmacy shipments and orders, conduct tote audits as needed, and report shortages or damaged products.
Complete the OSA end-to-end process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls and returns, facilitate eligible excess inventory returns or transfers, and verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes and markdowns, and maintain accurate pricing, signage, and timely completion of regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update designated pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
Maintain inventory records, receive and post products in inventory systems, and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When designated as leader on duty, register sales on the POS system and document relevant transaction issues; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.