Intake Specialist Jobs

About The Position

Nice To Haves

• Experience in customer service, call center, sales, or client-facing roles
• Strong time management and ability to prioritize tasks effectively
• Detail-oriented with a strong sense of follow-through
• Clear and professional communication skills

Responsibilities

• Serve as the first point of contact for prospective clients (phone, email, text)
• Gather basic information using call guidelines to assess fit (no legal advice required)
• Route qualified inquiries to attorneys or team members
• Follow up with clients to gather additional information and maintain engagement
• Maintain accurate records while protecting confidentiality
• Support a smooth, high-quality intake process in a fast-paced environment

Benefits

• Competitive base salary based on your experience, plus the opportunity to earn an annual bonus.
• Join a collaborative, high-energy team where you’ll make a meaningful impact, enjoy strong benefits and flexibility, and have clear opportunities for long-term growth in the legal field.
• Culture of Connection: We work hard and celebrate harder. Enjoy a vibrant team atmosphere with catered department lunches, off-site happy hours, and regular team-building events that keep our energy high.
• Health & Wellness: Premium Medical, Dental, and Vision plus Company-Paid Life and Disability.
• Work-Life Integration: 120 hours (3 weeks) of Flexible PTO to recharge.
• Commuter Perk: Complimentary On-Site Garage Parking—save time and money in the heart of KC.
• Stability & Growth: Join an energetic, expanding team with clear pathways for career advancement within the legal field.
• Future Planning: 401(k) retirement plan with a company match up to 4%.