Clinical Intake Specialist LPN
About The Position
Under the supervision of a Registered Nurse (RN), the Clinical Intake Specialist-LPN is the primary point of contact for individuals with complex care needs. The role conducts outreach, schedules and completes initial in-person visits, performs comprehensive needs assessments, and makes follow-up visits quarterly, annually, or when significant changes occur. The specialist provides options counseling, develops personalized care and service plans, identifies risks and safety concerns, and coordinates with the ongoing Case Manager to support continuity of care. The position also educates participants, caregivers, and family members about available care options and programs and reports potential abuse, neglect, critical incidents, or other safety concerns. This is a field-based position requiring frequent travel throughout Wilcox and Turner Counties, Georgia, including visits to clients’ homes and community locations. Administrative work is completed remotely between field visits. Occasional in-office meetings and evening or weekend work may be required. Candidates who live within or near the service area are preferred. A valid driver’s license, automobile insurance, and reliable access to an automobile are required.
Requirements
- Associate degree in nursing from an accredited institution, or a certificate or diploma from a state-approved practical nursing program.
- Current and valid Licensed Practical Nurse (LPN) license.
- At least three years of nursing experience, preferably in an intake, triage, or assessment role.
- Strong assessment and clinical skills.
- Excellent interpersonal and communication skills.
- Ability to develop and implement individualized care plans.
- Strong organizational and time-management skills.
- Proficiency using electronic health records (EHR) and other relevant software.
- Valid driver’s license, automobile insurance, and reliable access to an automobile.
Nice To Haves
- Experience in a similar role or in community health, home health, or case management.
- Knowledge of Medicaid, Medicare, and/or waiver programs.
- Residence within or near the assigned service area.
Responsibilities
- Conduct initial face-to-face visits with referred individuals to gather relevant health and personal information.
- Perform complex needs assessments to evaluate clients’ medical, behavioral, nutritional, and social needs.
- Conduct quarterly, annual, and significant-change-in-condition visits to reassess and update clients’ needs and care plans.
- Provide options counseling and guidance to clients and their families about available services and supports.
- Develop and set up individualized, person-centered Plans of Care and Service Plans based on assessments and counseling sessions.
- Advise and counsel participants on cost-effective service planning.
- Maintain accurate and timely documentation of assessments, visits, counseling sessions, and person-centered plans in accordance with regulatory and organizational standards.
- Collaborate with healthcare professionals, community resources, service providers, and the ongoing Case Manager to coordinate comprehensive care.
- Ensure compliance with applicable laws, regulations, and organizational policies and procedures.
- Participate in Interdisciplinary (IDT) meetings as necessary.
- Report potential Critical Incidents, abuse or neglect, and safety concerns that may endanger a participant.
- Triage participants and refer them to the appropriate level of care according to their needs and program and regulatory guidelines.
- Educate participants, caregivers, and family members about available care options and programs.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
