Hr Manager Jobs

About The Position

Requirements

• At least 12 years of direct benefits program management experience in an APJC multi-country or global environment with multinational employers, including team management responsibilities.
• Ability to operate strategically while adapting to dive into tactical details to ensure effective delivery.
• Expertise in global benefits strategy development, program administration, and governance.
• Detailed knowledge of APJC employee benefit plan design, including healthcare and pension schemes, plan administration, payroll processes, country-level regulatory requirements, and benefits taxability.
• Record of building internal and strategic vendor partnerships globally, improving program efficiency, and measuring and maintaining high customer satisfaction.
• Bias for action, accountability, and ownership, with the ability to work autonomously in a fast-paced environment and through ambiguous expansion and project-development phases.
• Excellent project management and organizational skills, attention to detail, and ability to navigate business units and competing priorities.
• Sound judgment and global business acumen, with ability to influence business leaders and work with all organizational levels.
• Excellent verbal and written communication skills, including presenting complex information to diverse audiences persuasively and clearly.
• Vendor management and accountability experience, including establishing effective partnerships with external service providers to ensure quality employee service.
• High proficiency with MS Excel, PowerPoint, Word, and Google Suite (Sheets, Docs, and Slides).
• Working knowledge of HR systems such as Workday and global payroll systems such as Global ADP.

Responsibilities

• Manage existing APJC benefit programs, including health, dental, vision, disability, life insurance, workers’ compensation, travel and accident, retirement, and other plans; lead new plan implementation and end-to-end contracting.
• Align regional benefits strategy with the department’s global direction.
• Introduce, maintain, and improve end-to-end benefits management processes in the region, and harmonize policies and processes globally where applicable.
• Ensure benefits programs support talent attraction and hiring, meet legal and business requirements, are competitive against benchmarking peers, and can be sourced locally when needed.
• Lead the design of new benefit programs and proposals aligned with Cloudflare’s Global Benefits Strategy, country expansion, market practice, benchmarking, and local regulatory and compliance requirements.
• Manage and monitor regional benefit program costs and annual renewals, including regional budgets and cost-impact analysis; evolve programs in line with headcount, market trends, employee needs, and return on investment.
• Review proposals with internal stakeholders and gather input and feedback on recommendations, including the taxability of proposed programs.
• Collaborate with the Global Head of Benefits and US and EMEA Benefit Leaders to implement the department’s global benefits management broker and consultant model.
• Work with global benefits broker and consultant partners on benchmarking and analysis of current programs against technology peers; monitor and evaluate regional broker and consultant performance.
• Oversee local and regional vendor relationships and collaborate with the APJC People Operations Leader on accountability measures for vendor and program performance, employee experience, and regulatory compliance.
• Work with the Global Time Away practice leader and consultant to coordinate leave-of-absence policies and processes.
• Provide consultative support and data-driven insights to Total Rewards, People Operations, P&P, and business leaders to inform analysis and decisions about regional benefit initiatives.