HR Manager - DC (Bowling Green)

Dollar General•Bowling Green, KY

About The Position

The HR Manager provides full-service human resources management for hourly and salaried employees at the distribution center, under the oversight of the facility’s Senior Human Resources Manager. The role leads employee relations, staffing, and HR process management; partners with distribution center leadership and corporate teams; and ensures compliance with company policies and employment laws. The HR Manager supports employee communication, recognition, engagement, and retention; manages recruiting and hiring processes and contracted temporary staffing agencies; oversees leave administration, ADA compliance, unemployment hearings, and the HR budget; and develops and evaluates the local HR team. The role also supports training and development, onboarding, safety programs, community relations, and HR reporting and compliance.

Requirements

Thorough knowledge of human resources principles and practices, including positive employee relations, hiring, training, performance management, and employment law.
Ability to build effective working relationships at all levels of an organization.
Research skills for legal compliance and analytical ability to formulate best practices.
Effective oral and written communication skills, including the ability to present reports to management.
Computer skills in Word, Excel, Access, Outlook, and HRIS applications such as Lawson, KRONOS, and SharePoint.
Bachelor’s degree-level knowledge and skills normally acquired through post-secondary education in human resources management, industrial psychology, business administration, or a related area; alternatively, at least five years in a progressively responsible human resources generalist position if without a college degree.
At least three years in a professional or managerial human resources position with a bachelor’s degree, or at least five years in a progressively responsible HR generalist position without a college degree.

Nice To Haves

Experience in a large, non-union distribution center or manufacturing environment with 500 or more employees.
Professional human resources certification or demonstrated progress toward certification.

Responsibilities

Partner with the DC Director to lead employee communication and recognition, deliver initiatives, and address employee relations issues.
Partner with the Corporate Benefits group to communicate employee benefit programs.
Communicate and monitor progressive counseling for hourly and exempt employees, and coach and counsel management during terminations.
Conduct investigations, prepare reports, and recommend resolutions to employee issues based on policy, past practice, and legal considerations.
Maintain an open-door policy and promote positive employee relations and an environment free of organized labor.
Develop programs, processes, and procedures to improve employee retention and engagement.
Maintain strategic partnerships with the DC Director and Assistant Directors across distribution center operations.
Partner with management and employees to support local community involvement and strengthen the company’s position as an employer of choice.
Manage hourly and exempt recruiting and hiring processes.
Manage contracted agencies used for temporary staffing.
Audit departmental work product for compliance with federal, state, and local employment laws and regulations.
Partner with the local Training Manager and Risk Management to improve the productivity of company safety programs.
Develop and maintain positive relationships with local and state health care providers.
Manage leaves of absence and ADA compliance with SSC staff and the legal team, ensuring accurate records and program administration.
Oversee participation in unemployment hearings.
Manage the DC HR budget to keep operations at or below the budget plan.
Develop and evaluate the performance of the local HR team.
Ensure timely use of developmental programs, including DLD, Train the Trainer, Leadership Development Program, and other programs developed by the DCs.
Create a DC Learning Plan with DC Senior Management and provide quarterly recaps to the DC VP Operations and DC HR SSC support team, including Lunch-n-Learns.
Ensure exempt employees receive interview training and support the training team in implementing orientation and onboarding programs.
Participate in and facilitate training sessions at the current DC and in support of the DC network and other HR partners.
Manage DC HR functions according to established DC guidelines and programs, ensuring compliance with employment laws and company policy.
Maintain reporting compliance for safety.