Hr Generalist Jobs

About The Position

Requirements

• Two or more years of progressive HR experience.
• Working knowledge of employee relations, HR administration, employment practices, and personnel documentation.
• Familiarity with Massachusetts employment requirements and applicable federal labor and employment laws.
• Experience with HRIS platforms, timekeeping systems, and Microsoft Office applications.
• Strong communication, organizational, interpersonal, and problem-solving skills.
• Ability to handle confidential information with discretion and professionalism.
• Ability to manage competing priorities, meet deadlines, and work collaboratively with employees and leaders at all levels.

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent experience may be considered.
• HR experience in hospitality or a fast-paced, operational environment.
• Experience supporting a unionized workforce and working with collective bargaining agreements.

Responsibilities

• Serve as a point of contact for employee questions, workplace concerns, and HR matters.
• Support interpretation and administration of collective bargaining agreements, including provisions concerning wages, seniority, scheduling, overtime, benefits, attendance, and discipline.
• Assist with grievance investigations, documentation, responses, and resolution under applicable CBAs and established procedures.
• Partner with hotel leadership and union representatives to address workplace concerns professionally and consistently.
• Support disciplinary actions, performance management, and investigations, ensuring appropriate documentation and adherence to contractual requirements.
• Promote a respectful, inclusive workplace and help resolve employee concerns fairly and constructively.
• Coordinate onboarding, new-hire documentation, employee status changes, and offboarding.
• Maintain accurate and confidential personnel files, employee records, and HRIS data.
• Support timekeeping, attendance tracking, payroll-related inquiries, and employee data audits.
• Assist with benefits administration, leave coordination, and employee questions about company programs.
• Prepare HR reports, maintain trackers, and ensure documentation is completed accurately and on time.
• Support administration of hotel policies, procedures, and HR programs in alignment with company standards.
• Support compliance with federal, Massachusetts, and applicable local employment laws and regulations.
• Maintain accurate Form I-9 documentation and support employment eligibility verification.
• Assist with required workplace postings, employee notices, training records, and compliance audits.
• Help ensure consistent application of company policies and applicable collective bargaining agreements.
• Maintain confidentiality and exercise sound judgment when handling sensitive employee information and workplace matters.
• Escalate complex employee relations, labor relations, and compliance concerns to the appropriate HR leader.
• Coordinate recruitment activities, interview scheduling, candidate communication, and pre-employment processes.
• Partner with department leaders to support staffing needs and timely hiring.
• Assist with onboarding and orientation so new employees understand hotel expectations, workplace policies, and available resources.
• Support employee engagement, recognition, retention, and workplace culture initiatives.
• Coordinate required compliance training and maintain completion records.
• Assist with training initiatives covering service standards, workplace conduct, safety, and company values.
• Support managers with HR guidance, documentation, and employee development resources.
• Encourage continuous learning, accountability, and professional growth.
• Partner with department leaders on staffing and employee matters affecting hotel operations.
• Communicate effectively with employees, managers, union representatives, and corporate HR.
• Approach challenges with professionalism, discretion, and a solutions-first mindset.
• Support employee satisfaction and operational success in ways that contribute to memorable guest experiences.

Benefits

• Medical, dental, and vision insurance.
• Company-paid life and AD&D insurance.
• Short-term and long-term disability coverage.
• 401(k) retirement plan with company match, where applicable.
• Paid time off and paid holidays.
• Hotel room discounts across the global portfolio.
• Employee Assistance Program (EAP).