HR Generalist (Bilingual) (Admin)

Kleenmark Services Corp•Brookfield, WI

About The Position

The HR Generalist supports day-to-day human resources operations and serves as a key point of contact for employees and management. The role helps foster a positive workplace culture and ensures HR processes run efficiently and effectively. This position reports to the HR Manager, is full-time, and requires occasional travel. KleenMark is Wisconsin’s largest independent commercial cleaning and supply company, with more than 900 technicians serving healthcare, commercial, life sciences, manufacturing, and education customers. The family-owned company operates on values of Trust, Teamwork, and Results.

Requirements

  • Bilingual in English and Spanish.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal, negotiation, and conflict-resolution skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time-management skills and a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and delegate when appropriate.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Thorough knowledge of employment-related laws and regulations.
  • Proficiency with Microsoft Office Suite or related software.
  • Proficiency with, or ability to quickly learn, the organization’s HRIS and talent-management systems.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or equivalent education and experience.
  • At least three years of human resources experience preferred.

Nice To Haves

  • SHRM-CP or PHR certification is a plus.

Responsibilities

  • Administer routine HR programs and processes, including compensation, benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, morale, occupational health and safety, and training and development.
  • Respond to employment-related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters to appropriate staff.
  • Advise management on appropriate resolutions to employee relations issues.
  • Lead and participate in internal and external employment-related investigations.
  • Respond to regulatory-body inquiries, including those from UI, OSHA, and DOL, regarding employment matters and alignment with organizational policies, procedures, processes, and programs.
  • Train management in interviewing, hiring, terminations, promotions, performance reviews, safety, and sexual harassment.
  • Maintain knowledge of employment laws and government reporting regulations, and ensure HR policies, procedures, and reporting comply.
  • Assist with posting and recruiting professional positions, including screening, interviewing, and selection.
  • Plan and conduct new employee orientation to foster positive attitudes toward company goals.
  • Administer the performance review program to support effectiveness, compliance, and equity.
  • Investigate accidents and prepare reports for the insurance carrier, safety manager, and HR Director.
  • Assist with reviewing labor-market wage surveys to determine competitive wage rates in conjunction with organizational leadership and the Director of HR.
  • Prepare employee separation notices and related documentation, and conduct exit interviews to determine reasons for separation.
  • Review, track, and document compliance with required and optional training, continuing education, and work assessments, including safety and anti-harassment training, professional licensure, aptitude exams, and certifications.
  • Evaluate candidates and recruit employees as needed.

Benefits

  • Medical, vision, and dental insurance for qualifying positions.
  • Paid time off (PTO) for qualifying positions.
  • Seven paid federal holidays after 90 days for qualifying positions.
  • Employee referral bonus.
  • Instant pay access through DailyPay.
  • Employee of the Month, Quarter, and Year recognition programs.
  • Opportunities for growth within the company.
  • Work/life balance.
  • Life insurance.
  • Paid vacation.
  • Paid sick days.
  • Paid maternity and paternity leave.
  • 401K/403b plan.
  • Personal protective equipment provided or required.
  • Monthly safety training for all employees.
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