Employee Services (HR) Generalist
About The Position
Apex Service Partners is seeking an onsite Employee Services (HR) Generalist to support the Idaho Market. The role supports day-to-day Employee Services operations and promotes HR practices and objectives that foster an employee-oriented, high-performance culture focused on empowerment, quality, productivity, standards, goal attainment, and the recruitment and ongoing development of a strong workforce. Reporting directly to the Regional Director of Employee Services, the Generalist supports implementation of services, policies, and programs and assists team members with HR initiatives. The position is based in Boise and includes monthly travel across the Idaho Region. The role provides HR administration for multiple locations and entities, coordinates hiring and onboarding processes, leads virtual new-hire orientation, and supports safety, employee engagement, compliance, and employee relations initiatives. ADP is the primary system of record.
Requirements
- At least 3 years of experience in an HR-related role or as an HR Business Partner, with emphasis on onboarding, orientation, and employee engagement.
- 1–2 years of experience with basic employee conflict resolution processes.
- Experience with ADP and iCIMS.
- Experience facilitating employee or customer interactions and correspondence.
- Strong customer service skills.
- Experience with employee training and development programs.
- Excellent verbal and written communication skills.
- Excellent organizational skills and strong attention to detail.
- Ability to multitask, work independently, and maintain confidentiality.
- Strong computer skills, including proficiency with Microsoft Word, Excel, and Outlook.
- Analytical and data-driven, with the ability to find meaning and take action based on numbers.
- High discretion, strong time management, and organizational skills.
- Resourcefulness and the ability to achieve results creatively with finite resources.
- Ability to thrive in a nimble, lean, unstructured, fast-paced entrepreneurial environment and work collaboratively and energetically.
- Impeccable integrity and ethical standards.
- Self-awareness and an accepting, honest, open, and respectful approach to others.
- Ability to create and execute processes to professionalize family-owned businesses using best practices.
- Commitment to personal growth and development.
Responsibilities
- Provide HR administrative support for multiple locations and entities, including data entry, application support, filing, reporting, managing email inboxes, maintaining employee records, and responding to basic employee HR inquiries by email and phone.
- Manage hiring processes, including background and drug screenings, onboarding and offboarding, tracking hiring compliance against anticipated start dates, completing pre-hire screenings, and ensuring candidates complete required compliance documents and processes.
- Coordinate start dates, equipment and system access setup, uniform issuance, and new-hire paperwork across multiple companies and locations.
- Lead virtual orientation for regional new-hire classes and deliver a strong employee experience.
- Coordinate and lead safety initiatives with site, regional, and TPA teams to support the safety of locations, fleets, and employees.
- Coordinate regional employee engagement and retention initiatives, including training, employee connections, 30/60/90-day feedback sessions, and resolution of basic employee complaints.
- Partner with the Director to investigate, report on, and resolve legal, compliance, and employee relations issues.
Benefits
- Paid vacation plan and paid time off.
- 401(k) retirement plan with company match.
- Medical, dental, and vision coverage for the employee and eligible family members.
- Company life insurance and supplemental life insurance.
- Supplemental AD&D insurance.
- Short-term and long-term disability insurance.
- Critical illness insurance.
- Flexible Spending Account (FSA).
- Employee discounts.
- Career growth opportunity.
- Employee referral bonuses.
- Performance bonus opportunity and potential incentive plan opportunities and annual bonus eligibility.
- Paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
