Employee Services Generalist

Apex California Region Hold Co•Woodinville, WA

3d•$90,000 - $100,000•Onsite

About The Position

Apex Service Partners is seeking an onsite Employee Services (HR) Generalist to support its Pacific Northwest market, based in Washington or Oregon, with monthly travel across both regions. The role supports day-to-day Employee Services operations and promotes HR practices that foster an employee-oriented, high-performance culture focused on empowerment, quality, productivity, standards, and goal attainment. Reporting directly to the Regional Director of Employee Services, the Generalist helps implement services, policies, and programs and supports team members with HR initiatives. The Generalist provides HR administration across multiple locations and entities, manages hiring and onboarding processes, leads virtual new-hire orientations, coordinates regional safety and employee-engagement initiatives, and assists with employee relations, legal, and compliance matters. The primary system of record is ADP.

Requirements

At least 3 years of experience in an HR-related role or as an HR Business Partner, with emphasis on onboarding, orientation, or employee engagement.
1–2 years of experience with basic employee conflict-resolution processes.
Experience with ADP and iCIMS.
Experience facilitating employee or customer interactions and correspondence.
Strong customer-service skills.
Experience with employee training and development programs.
Excellent verbal and written communication skills.
Excellent organizational skills and strong attention to detail.
Ability to multitask, work independently, and maintain confidentiality.
Strong computer skills, including proficiency with Microsoft Word, Excel, and Outlook.
Analytical and data-driven approach, with the ability to derive meaning and action from numbers.
High discretion, strong time management, resourcefulness, and ability to work collaboratively in a nimble, lean, unstructured, fast-paced environment.
Integrity, ethical standards, self-awareness, and respectful, open communication.
Ability to create and execute processes that professionalize family-owned businesses using best practices.
Commitment to personal growth and development.

Responsibilities

Provide administrative support to Human Resources across multiple locations and entities, including data entry, application support, filing, reporting, email inbox management, employee-record maintenance, and responding to basic HR inquiries by email and phone.
Manage hiring processes, including background and drug screenings, onboarding and offboarding, pre-hire compliance, start-date tracking, and ensuring candidates complete required documents and processes.
Coordinate start dates, equipment and system access, uniforms, and new-hire paperwork across multiple companies and locations.
Lead virtual orientations for regional new-hire classes.
Coordinate and lead safety initiatives with site, regional, and third-party administrator (TPA) teams to support location, fleet, and employee safety.
Coordinate regional employee-engagement and retention initiatives, including training, employee connections, 30/60/90-day feedback sessions, and resolution of basic employee complaints.
Partner with the Director to investigate, report on, and resolve legal, compliance, and employee-relations issues.

Benefits

Paid vacation plan and paid time off (PTO).
401(k) retirement plan with company match.
Medical, dental, and vision insurance for employees and eligible family members.
Company life insurance and supplemental life insurance.
Supplemental accidental death and dismemberment (AD&D) insurance.
Short-term and long-term disability insurance.
Critical illness insurance.
Flexible spending account (FSA).
Employee discounts.
Career growth opportunity.
Employee referral bonuses.
Performance bonus opportunity and annual bonus eligibility.
Paid holidays.