Employee Services Generalist

Apex Service Partners • Woodinville, WA

1d • Onsite

About The Position

Apex Service Partners is seeking an onsite Employee Services (HR) Generalist to support its Pacific Northwest market. The role supports day-to-day operations of the Employee Services department and promotes an employee-oriented, high-performance culture emphasizing empowerment, quality, productivity, standards, goal attainment, and the recruitment and ongoing development of a strong workforce.

Reporting directly to the Regional Director of Employee Services, the Generalist supports the implementation of HR services, policies, and programs and assists team members with HR initiatives. The role is based in Washington or Oregon and includes monthly travel across both regions. ADP is the primary system of record.

Requirements

• At least 3 years of experience in an HR-related role or as an HR Business Partner, with an emphasis on onboarding, orientation, or employee engagement.
• 1–2 years of experience with basic employee conflict-resolution processes.
• Experience with ADP and iCIMS.
• Experience facilitating employee or customer interactions and correspondence.
• Strong customer service skills.
• Experience with employee training and development programs.
• Excellent verbal and written communication skills.
• Excellent organizational skills and strong attention to detail.
• Ability to multitask, work independently, and maintain confidentiality.
• Strong computer skills, including proficiency with Microsoft Word, Excel, and Outlook.

Responsibilities

• Provide administrative HR support across multiple locations and entities, including data entry, application support, filing, reporting, managing email inboxes, maintaining employee records, and responding to basic HR inquiries by email and phone.
• Manage hiring processes, including background and drug screenings, onboarding and offboarding, hiring-compliance tracking, pre-hire screenings, and required candidate documentation.
• Coordinate employee start dates, equipment and system access, uniforms, and new-hire paperwork across multiple companies and locations.
• Lead virtual orientation for regional new-hire classes and provide a high-quality employee experience.
• Coordinate and lead safety initiatives with site, regional, and third-party administrator (TPA) teams to support location, fleet, and employee safety.
• Coordinate regional employee engagement and retention initiatives, including training, employee connections, and 30-, 60-, and 90-day feedback sessions; resolve basic employee complaints.
• Partner with the Director to investigate, report on, and resolve legal, compliance, and employee-relations issues.
• Support employee training and development programs.

Benefits

• Paid vacation plan and paid time off.
• 401(k) retirement plan with company match.
• Medical, dental, and vision coverage for employees and eligible family members.
• Company life insurance and supplemental life insurance.
• Supplemental accidental death and dismemberment insurance.
• Short- and long-term disability insurance.
• Critical illness insurance.
• Flexible spending account (FSA).
• Employee discounts.
• Career growth opportunity.
• Employee referral bonuses.
• Performance bonus opportunity and annual bonus eligibility.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed