Employee Services (HR) Generalist

Apex MtW Regional•Boise, ID
•$60,000 - $100,000•Onsite

About The Position

Apex Service Partners is seeking an onsite Employee Services (HR) Generalist to support the Idaho Market. The role supports day-to-day Employee Services operations and promotes HR practices and objectives that foster an employee-oriented, high-performance culture focused on empowerment, quality, productivity, standards, goal attainment, and recruiting and developing a strong workforce. Reporting to the Regional Director of Employee Services, the Generalist supports implementation of services, policies, and programs and assists team members with HR initiatives. The role is based in Boise and includes monthly travel across the Idaho Region.

Requirements

  • At least 3 years of experience in an HR-related role or as an HR Business Partner, with emphasis on onboarding, orientation, or employee engagement.
  • 1–2 years of experience in basic employee conflict resolution processes.
  • Experience with ADP and iCIMS.
  • Experience facilitating employee or customer interactions and correspondence.
  • Strong customer service skills.
  • Experience with employee training and development programs.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and superior attention to detail.
  • Ability to multitask, work independently, and maintain confidentiality.
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and Outlook.
  • Analytical and data-driven, with the ability to find meaning and actions in numbers.
  • High level of discretion; strong time-management and organizational skills.
  • Resourcefulness and ability to achieve results creatively with limited resources.
  • Ability to thrive in a nimble, lean, unstructured, fast-paced entrepreneurial environment and work collaboratively and energetically.
  • Impeccable integrity and ethical standards; self-aware, accepting, honest, open, and respectful of others.
  • Ability to create and execute processes to professionalize family-owned businesses using best practices.
  • Commitment to personal growth and development.

Responsibilities

  • Provide administrative HR support across multiple locations and entities, including data entry, application support, filing, reporting, managing email inboxes, maintaining employee records, and answering basic employee HR inquiries by email and phone.
  • Manage new-employee hiring processes, including background and drug screenings, onboarding and offboarding, tracking hiring compliance against anticipated start dates, completing pre-hire screenings, and ensuring candidates complete required compliance documents and processes.
  • Coordinate start dates, equipment and system access setup, uniform issuance, and new-hire paperwork across multiple companies and locations; use ADP as the primary system of record.
  • Lead virtual orientation for regional new-hire classes and provide a strong employee experience.
  • Coordinate and lead safety initiatives with site, regional, and third-party administrator (TPA) teams to maintain and support location, fleet, and employee safety.
  • Coordinate regional employee engagement initiatives to support retention, including training, employee connections, 30/60/90-day feedback sessions, and resolution of basic employee complaints.
  • Partner with the Director to investigate, report on, and resolve legal, compliance, and employee relations issues.

Benefits

  • Paid vacation plan and paid time off.
  • 401(k) retirement plan with company match.
  • Medical, dental, and vision coverage for employees and eligible family members.
  • Company life insurance and supplemental life insurance.
  • Supplemental AD&D insurance.
  • Short-term and long-term disability insurance.
  • Critical illness insurance.
  • Flexible Spending Account (FSA).
  • Employee discounts.
  • Career growth opportunity.
  • Employee referral bonuses.
  • Performance bonus opportunity and possible incentive plan opportunities and annual bonus eligibility.
  • Paid holidays.
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