Health Specialist Jobs

About The Position

Requirements

• Bachelor's degree in public health, health sciences, biological sciences, health communication, or a related field.
• At least 4 years of relevant experience in health education, public health, health communications, or a related field; additional relevant education may substitute for experience.
• Professional proficiency in speaking, reading, and writing in both Spanish and English.
• Familiarity with medical and healthcare-related terminology.
• Ability to research and accurately communicate scientific or health-related information.
• Ability to translate complex health or scientific information into clear, plain-language content for public audiences.
• Strong writing, research, customer-service, organizational, and attention-to-detail skills.
• Demonstrated ability to execute instructions and maintain strong attention to detail.
• Intermediate experience with Microsoft Office productivity software and collaboration tools such as Microsoft Teams and SharePoint.
• Must reside in a U.S. location where Ripple Effect is authorized to employ staff; Ripple Effect cannot currently employ individuals whose primary residence is in California, New York, or Puerto Rico.

Nice To Haves

• Experience providing health-information, information-and-referral, or public-inquiry services.
• Experience supporting NIH, HHS, CDC, or another federal health or public health organization.
• Experience with HIV/AIDS information, prevention, treatment, research, or related public health programs.
• Familiarity with authoritative biomedical and health-information resources such as PubMed, MedlinePlus, ClinicalTrials.gov, NIH websites, or similar resources.
• Experience developing or maintaining FAQs, standard responses, knowledge-base content, resource lists, fact sheets, or web-based health information.
• Experience applying Federal Plain Language Guidelines, health-literacy principles, or similar approaches to scientific and health information.
• Experience adapting content for Spanish-speaking audiences while maintaining scientific meaning and accuracy.
• Experience working with content-management systems or maintaining web-based information.
• Demonstrated Spanish/English proficiency through an assessment such as ACTFL or ALTA.
• Experience using AI tools appropriately to support research, content development, or workflow efficiency, with an understanding of their limitations and the need to verify health information.

Responsibilities

• Respond to public inquiries in English and Spanish by phone, email, and other approved channels, assessing information needs and providing clear, accurate information based on approved federal resources.
• Research health and scientific information using authoritative federal and biomedical resources, and synthesize findings for responses and public-facing materials.
• Develop, adapt, review, and maintain health information in English and Spanish, including FAQs, standard responses, fact sheets, web content, and resource materials.
• Translate complex scientific and medical information into clear, understandable public-facing content while maintaining scientific accuracy.
• Maintain approved responses, FAQs, referral resources, resource lists, knowledge-base content, and other tools used to respond consistently to inquiries.
• Support updates to HIVinfo and other assigned resources, identify outdated information, and coordinate appropriate scientific, clinical, editorial, or translation review.
• Support dissemination of trusted health information through appropriate web, digital, and communications channels.
• Track recurring inquiry topics, audience questions, and information needs, and recommend improvements to public-facing content and resources.
• Review content for accuracy, clarity, consistency, health literacy, plain language, and adherence to applicable standards and approved sources.
• Collaborate with scientific and clinical subject matter experts, writers and editors, web and digital staff, and other team members.
• Maintain appropriate records and process documentation and identify opportunities to improve inquiry and content workflows.
• Manage assigned responsibilities with general direction, prioritize work, meet deadlines, and keep project leadership informed of progress, questions, and issues.

Benefits

• Competitive pay
• Exceptional benefits
• Programs that support work/life balance and personalized preferences