Health Information Specialist 1
About The Position
Datavant is a healthcare data collaboration platform that provides data solutions for organizations across the healthcare ecosystem. Health Information Specialist 1 receives and processes requests for patient health information in accordance with company and facility policies and procedures. The role manages and safeguards patient health records, applies medical privacy regulations, and ensures compliance with HIPAA standards. The position prepares new patient charts using paper and electronic sources, assembles records in a standard order, checks them for accuracy and completeness, and creates digital images of paperwork for storage in electronic medical records. It responds to internal and external requests for patient records by retrieving and appropriately transmitting the information. The work may also involve inbound and outbound calls, patient walk-ins, administrative tasks such as handling faxes, opening mail and data entry, and scheduling pickups. The role follows site productivity expectations and performs other duties as assigned. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. EST. The employee may need to commute between locations and work overtime during peak seasons when required. Some client facilities may require post-offer health screenings and proof of or completion of vaccinations; exemption requests are reviewed case by case. This job is not eligible for employment sponsorship.
Requirements
- High school diploma or GED.
- Must be at least 18 years old.
- Ability to commute between locations as needed.
- Able to work overtime during peak seasons when required.
- Basic computer proficiency.
- Comfort using phones, fax machines, printers, and other general office equipment regularly.
- Professional verbal and written communication skills in English.
Nice To Haves
- Experience in a healthcare environment.
- Previous production- or metric-based work experience.
- In-person customer service experience.
- Ability to build relationships with on-site clients and customers.
- Comfort bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Responsibilities
- Receive and process requests for patient health information in accordance with company and facility policies and procedures.
- Maintain confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
- Manage and safeguard patient health records and ensure compliance with HIPAA standards.
- Maintain working knowledge of company and facility software and adhere to applicable codes of conduct and policies.
- Prepare new patient charts using documents and information from paper sources and/or electronic health records.
- Assemble medical records in standard order and ensure they are accurate and complete.
- Create digital images of paperwork for storage in the electronic medical record.
- Respond to internal and external requests for patient records by retrieving and transmitting records appropriately.
- Answer inbound and outbound calls and, when needed, assist patient walk-ins.
- Assist with administrative duties such as handling faxes, opening mail, and data entry.
- Meet productivity expectations established for the site.
- Schedule pickups when needed.
- Inform the manager about work, site difficulties, and fluctuating volumes.
- Assist with additional work duties or responsibilities as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
