Health Information Specialist 1 - Jupiter FL

Datavant•Jupiter, FL

4d•Onsite

About The Position

Datavant is hiring a Health Information Specialist 1 at Jupiter Medical Center in Jupiter, Florida. The role processes and manages patient health records while protecting confidential information and ensuring compliance with HIPAA and applicable company and facility policies. The specialist prepares and checks patient charts, creates digital images of paperwork for electronic medical records, and responds to internal and external requests for records by retrieving and transmitting them appropriately. The role also involves answering calls, potentially assisting walk-in patients, and performing administrative tasks such as handling faxes, opening mail, data entry, and scheduling pickups. Productivity expectations apply. The position may require overtime during peak seasons and commuting between locations as needed. Post-offer health screenings and proof of or completion of certain vaccinations may be required by client facilities; exemption requests are considered case by case. Employment sponsorship is not available.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable using phones, fax machines, printers, and other general office equipment regularly.
Professional verbal and written communication skills in English.

Nice To Haves

Experience in a healthcare environment.
Previous production- or metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfort with bringing new ideas, process-improvement suggestions, and feedback to internal stakeholders.

Responsibilities

Receive and process patient health information requests according to company and facility policies and procedures.
Maintain the confidentiality and security of privileged information and apply medical privacy regulations to prevent unauthorized disclosure.
Manage and safeguard patient health records in compliance with HIPAA standards.
Prepare new patient charts by gathering documents and information from paper sources and/or electronic health records.
Assemble medical records in standard order and ensure they are accurate and complete.
Create digital images of paperwork for storage in the electronic medical record.
Retrieve and transmit patient records in response to requests from within the facility and external sources.
Answer inbound and outbound calls and may assist patients who walk in.
May perform administrative duties such as handling faxes, opening mail, and data entry.
Meet productivity expectations established for the site.
May schedule pickups.
Maintain working knowledge of company and facility software and comply with company and customer facility codes of conduct and policies.
Inform the manager of work, site difficulties, and fluctuating volumes.
Assist with additional duties or responsibilities as required.