Health Information Specialist

University of Arkansas•Little Rock, AR

About The Position

The Health Information Specialist performs medical record services and manages patient information by analyzing patient data and insurance denial remits to determine what information payers need to adjudicate claims. The specialist reviews insurance remits, determines which medical records are needed, and decides how and where records should be processed and sent. Records may need to be printed, uploaded to portals, or transmitted electronically. The specialist learns and follows each payer’s guidelines, works within expected timeframes, reports processing delays, and may contact insurance companies to ensure records reach the appropriate destination. The role also includes notifying the Manager about new or different remit issues in work queues and performing other duties or projects as assigned.

Requirements

  • A bachelor’s degree in Health Information Management, Healthcare Administration, Business Administration, or a related field; or an associate’s degree in one of these fields plus two years of medical or legal experience.

Responsibilities

  • Review insurance remits and determine what medical records the insurance company needs to adjudicate patient claims.
  • Determine how and where requested records should be processed and sent.
  • Print, upload, or electronically transmit records as required.
  • Learn and follow each payer’s guidelines.
  • Process work within expected timeframes and report delays to the supervisor.
  • Contact insurance companies as needed to ensure records arrive at the appropriate destination.
  • Analyze denials and notify the Manager of new or different remit issues in work queues.
  • Perform other duties and/or projects as assigned.

Benefits

  • Medical, dental, and vision plans for qualifying staff and family.
  • Holiday, vacation, and sick leave.
  • Education discount for staff and dependents (undergraduate only).
  • Retirement contribution matched by UAMS up to 10%.
  • Basic life insurance up to $50,000.
  • Career training and educational opportunities.
  • Merchant discounts.
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy.
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