Health Specialist Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• At least one year of experience in financial services, business operations, physician office settings, or customer service required.
• An associate degree or equivalent college coursework may substitute for the required one year of experience.
• Knowledge and experience validating patient demographics and insurance information required.
• Excellent customer service, interpersonal, and telephone communication skills required.
• Ability to collect patient payments professionally and courteously.
• Strong organizational skills, including the ability to multitask, prioritize responsibilities, and demonstrate initiative.
• Strong problem-solving skills and the ability to work effectively as part of a team.

Nice To Haves

• Two years of business, financial, or physician practice experience preferred.
• Familiarity with CPT and diagnosis coding preferred.

Responsibilities

• Schedule patient appointments.
• Collect co-payments, pre-payments, and other payments.
• Review patient balances.
• Enter charges promptly and accurately.
• Process referrals.
• Maintain a comfortable wait experience for patients based on practice protocols and UF Health Physicians policies and procedures.
• Greet patients professionally and provide a patient-friendly point of entry and/or exit.
• Float to other practices or flex time as needed for staffing.