Financial Specialist - Clinic | Dept of CHFM | Gainesville | Part-Time | Days

UF Health • Gainesville, FL

4d

About The Position

Delivers excellent patient-centered service in a medical office setting. Responsibilities include scheduling patient appointments; collecting copayments, prepayments, and other payments; reviewing patient balances; entering charges promptly and accurately; processing referrals; and maintaining a comfortable patient wait experience according to practice protocols and UF Health Physicians policies and procedures. Greets patients professionally and provides a patient-friendly point of entry and/or exit. May be required to float to other practices or adjust work time as needed for staffing.

Requirements

• High school diploma or equivalent.
• At least one year of experience in financial services, business operations, physician office settings, or customer service. An associate degree or equivalent college coursework may substitute for this experience.
• Knowledge and experience validating patient demographics and insurance information.
• Excellent customer service, interpersonal, and telephone communication skills.
• Ability to collect patient payments professionally and courteously.
• Strong organizational skills, with the ability to multitask, prioritize responsibilities, and demonstrate initiative.
• Strong problem-solving skills and the ability to work effectively as part of a team.

Nice To Haves

• Two years of business, financial, or physician practice experience.
• Familiarity with CPT and diagnosis coding.

Responsibilities

• Schedule patient appointments.
• Collect copayments, prepayments, and other payments professionally and courteously.
• Review patient balances.
• Enter charges promptly and accurately.
• Process referrals.
• Maintain a comfortable patient wait experience based on practice protocols and UF Health Physicians policies and procedures.
• Greet patients professionally and provide a patient-friendly point of entry and/or exit.
• Float to other practices or flex work time as needed for staffing.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED