Training Specialist

True Behavioral Health LP•San Bernardino, CA

23h•$73,000 - $88,000

About The Position

The Training Program Specialist supports The Counseling Team International (TCTI), a division of FR Health, which serves first responders and their agencies through training, education, and collaborative partnerships. The position develops instructional materials and professional presentations, applies adult learning principles, manages training projects, coordinates program activities, and provides proactive, customer-focused service. The role requires experience beyond routine scheduling and administrative support, including instructional-material development, advanced presentation design, annual training planning, and project coordination. The specialist works with management, agency representatives, instructors, and participants to plan and deliver training programs, maintain records and documentation, and improve program quality.

Requirements

At least three years of progressively responsible experience in training-program development, instructional-material development, and training coordination.
Ability to independently develop and substantially improve professional PowerPoint presentations from source material, including content organization, visuals, templates, Slide Master, and speaker notes.
Knowledge and application of adult learning and instructional-design principles, including measurable learning objectives and learner engagement.
Experience translating training needs into annual plans involving multiple agencies, departments, or stakeholder groups, including priorities, timelines, and resource considerations.
Proficiency in Microsoft Outlook, Word, Excel, shared calendars, collaboration tools, and virtual meeting platforms.
Strong project management, organizational, communication, editing, proofreading, customer service, and problem-solving skills.
Ability to independently perform the position’s core functions after orientation to TCTI programs and procedures.
Relevant education, specialized training, or an equivalent combination of education and experience.

Nice To Haves

Associate or bachelor's degree in education, instructional design, organizational development, communications, business administration, or a related field.
Experience supporting public safety or government agencies.
Experience collaborating with instructors and subject matter experts on course development.
Familiarity with California POST, BSCC Standards and Training for Corrections (STC), and continuing education approval and reporting requirements.
Experience with learning management systems, registration platforms, survey tools, or project management software.

Responsibilities

Collaborate with management and agency representatives to develop annual training plans, schedules, priorities, timelines, and resource requirements.
Maintain master training calendars and project trackers; monitor deadlines and dependencies, identify potential conflicts, and recommend solutions.
Develop course outlines, learning objectives, instructor guides, participant materials, activities, and knowledge checks using adult learning principles.
Create and substantially improve professional PowerPoint presentations using templates, Slide Master, graphics, charts, speaker notes, and multimedia.
Review instructional materials for accuracy, readability, accessibility, consistency, grammar, and branding; maintain approved templates and version control.
Build professional relationships with agencies, instructors, and participants; anticipate needs, communicate proactively, and resolve inquiries and concerns.
Coordinate training classes, conferences, retreats, and other events, including instructors, facilities, technology, registration, materials, and follow-up.
Maintain attendance records, evaluations, certificates, and program documentation; evaluate feedback and recommend improvements.
Prepare invoicing information, maintain program statistics and reports, and support accurate and timely POST, STC, and continuing education documentation and submissions.
Perform other related duties consistent with the scope and purpose of the position.