Health Program Coordinator Jobs

About The Position

Requirements

• Master’s degree in social work (MSW) from a school fully accredited by the Council on Social Work Education; a doctoral degree cannot substitute for the MSW.
• State licensure or certification to independently practice social work at the master’s degree level, subject to the stated grandfathering provision.
• For the GS-12 Program Coordinator grade: advanced-practice-level state licensure or certification, including an advanced generalist or clinical examination, unless covered by the specified state grandfathering rules; ability to provide supervision for licensure.
• At least two years of experience after advanced-practice clinical licensure, in a specialized area of social work practice; one year must be equivalent to GS-11.
• Demonstrated advanced-practice social work skills and judgment.
• Knowledge of program coordination and administration, including consultation, negotiation, and monitoring.
• Knowledge and ability to write program policies, procedures, and/or practice guidelines.
• Ability to supervise multidisciplinary staff assigned to the program.
• Ability to organize work, set priorities, meet multiple deadlines, and evaluate assigned program areas.
• Ability to provide clinical-practice training, orientation, and guidance.
• Proficiency in spoken and written English.
• U.S. citizenship, subject to the stated exception for non-citizens when qualified citizens cannot be recruited under VA policy.
• Must pass required background/security investigation and pre-employment physical examination, and comply with the VA seasonal influenza vaccination requirement.
• Must complete required application and onboarding steps; a 1- or 2-year trial period applies.
• Must meet applicable federal employment identification requirements.

Nice To Haves

• Case management experience is preferred.
• Certification or post-master’s training from a nationally recognized professional organization or university in a specialty area may be relevant.

Responsibilities

• Develop and maintain a system to identify M2VA patients served by the facility and those in the catchment area who are not currently seen.
• Serve as the facility point of contact for inquiries about seamless transition of M2VA Veterans and for M2VA service members and Veterans seeking facility health care.
• Work with facility care management teams, including nurse and social worker case managers.
• Ensure M2VA Veterans receive comprehensive preventive mental and physical health evaluations.
• Promote and coordinate M2VA program evaluations for the Medical Center and outlying CBOCs.
• Prepare program reports for VA Central Office.
• Develop referral procedures between the VA medical center, Military Treatment Facilities, and/or community hospitals to support appropriate and timely inter-facility transfers.
• Maintain a current network of referral resources, including substance abuse treatment, outpatient medical and psychiatric care, vocational rehabilitation, and Veterans Service Organizations.
• Establish collaborative relationships with physicians, psychologists, nurses, and other disciplines to support M2VA Veterans’ care.
• Oversee daily program operations and develop policies and procedures for program operation.
• Prepare reports and statistics for facility, VISN, and national use.
• Provide program leadership, direction, orientation, coaching, in-service training, staff development, and continuing education for assigned staff.
• Conduct program and service audits, clinical practice audits, reports, and productivity assessments.
• Evaluate program operations, identify areas for improvement, assess relevant data, implement improvement efforts, and evaluate their effectiveness.
• Travel to CBOCs, community agencies, and outreach events as needed.
• Perform other duties as assigned.

Benefits

• 37–50 days of annual paid time off per year, including 13–26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Eligible selected applicants may receive credit toward annual leave accrual based on prior work or military service, subject to approval.
• After 12 months of employment, up to 12 weeks of paid parental leave for the birth, adoption, or foster care placement of a child.
• Eligible full-time employees may qualify for a childcare subsidy after 60 days of employment, subject to income and other eligibility limits.
• Traditional federal pension with five-year vesting.
• Federal 401(k) with up to 5% in VA contributions.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
• Competitive salary and regular salary increases.