Ambulatory Program Assistant Coordinator (APAC) - Pediatric Allergy
About The Position
The Ambulatory Program Assistant Coordinator assists registered nurses with the unique needs of the patient population and supports efficient clinic operations. Clinical duties include obtaining vital signs, reviewing medications, pending medication refills, collecting patient data, assisting with procedures, and implementing age-appropriate interventions as directed by a registered nurse or provider. The coordinator also supports administrative work, including retrieving medical records, covering Epic In Baskets, and obtaining prior authorizations. The role helps ensure consistent, accurate communication among team members, referring providers, and patients; organizes patient-care activities around patient and interdisciplinary team needs; and contributes to patient and family education, safe care delivery, teamwork, and the professional development of others. Care is provided to patients of all ages in a manner that reflects their functional and developmental age. Other duties may be assigned according to the specialties served.
Requirements
- High school diploma or equivalent.
- Three years of clinical experience.
- American Heart Association (AHA) Health Care Provider BLS certification.
- Current Medical Assistant certification through a recognized national professional association, such as AAMA, AMT, NAHP, ARMA, or NHA; alternatively, Virginia Department of Health EMT-Intermediate, Advanced EMT, or Paramedic qualification.
Responsibilities
- Assist registered nurses with clinical needs, including obtaining vital signs, reviewing medications, and pending medication refills.
- Support clinic operations by retrieving medical records, covering Epic In Baskets, obtaining prior authorizations, and assisting with procedures.
- Assist the RNCC and/or LIP in maintaining effective and efficient clinic operations and communicating with team members, referring providers, and patients.
- Assist registered nurses and/or providers with collecting patients’ physical, psychological, social, and cultural data according to practice standards and institutional policies and procedures.
- Organize and prioritize patient-care activities based on patient and interdisciplinary team needs.
- Implement age-appropriate interventions based on individual patient needs as directed by the RNCC or provider.
- Provide care for patients of all ages in a manner that reflects their functional and developmental age.
- Assist in developing and implementing patient and family teaching plans based on identified health education needs and the patient’s condition and age.
- Provide a safe environment and safe delivery of care.
- Perform administrative support responsibilities.
- Demonstrate teamwork in the delivery of patient care.
- Contribute to and assist with the professional development of others.
- Recognize the importance of time-sensitive issues.
- Take responsibility for personal and others’ professional development according to departmental policy.
- Perform other duties as assigned in accordance with the specialties served.
Benefits
- Medical, dental, and vision insurance.
- Generous paid time off.
- Retirement savings.
- Long-term and short-term disability.
- Health savings plans and flexible spending accounts.
- Certification and education support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
