Program Coordinator, Peace Hospital, Weekend, 7a-7p

UofL Health•Louisville, KY

2d•Onsite

About The Position

The Behavioral Health Program Coordinator plans, organizes, directs, coordinates, and implements structured therapeutic activities for individuals and groups on an assigned patient care unit during a specific shift. The role may serve pediatric, adolescent, adult, and geriatric patient populations. The coordinator monitors the therapeutic milieu, supports patient rights and safety, and works with nursing leadership and unit staff to maintain a therapeutic environment. The position also assists with patient care and communicates with patients, families, physicians, and other health disciplines about program interventions and activities. Additional assigned duties may include basic nursing skills and unit administrative or environmental tasks.

Requirements

Bachelor’s degree in counseling psychology, psychology, or another closely related health degree; alternatively, at least five years of clinical experience specific to the unit, program, and field.
Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).
Facility-determined crisis intervention training.
Ability to use therapeutic communication techniques to perform and document interventions.
Ability to communicate effectively verbally and in writing, including under stress or in emergency situations.
Ability to read, interpret, and follow detailed verbal, written, and illustrated instructions.
Ability to establish and maintain effective working relationships with patients, caregivers, employees, and the public.
Teamwork skills, including the ability to serve, assist, lead, mentor, and take direction from others.
Organizational and time-management skills, including prioritizing tasks and changing direction as needed.
Strong work ethic, professionalism, accuracy, and ability to work efficiently.
Strong customer service and communication skills.
Ability to break down problems or tasks and use knowledge and experience to identify causes and consequences.
Proficiency in Microsoft Office, including Outlook and Word, and ability to learn and use the electronic documentation system.
If required by position or department operations, active driver’s license authorization.

Nice To Haves

Master’s degree in counseling psychology, psychology, or another closely related behavioral health degree.
Training or assignment to assist with EKGs, phlebotomy, glucose monitoring, and vital signs.

Responsibilities

Monitor the therapeutic milieu, identify when structured interventions are needed, help patients stay engaged, and advocate for patients’ rights.
Provide leadership and guidance to unit staff in collaboration with nursing leadership regarding programming and interventions.
Stay informed about patient status and help maintain a safe, therapeutic environment using proactive de-escalation techniques.
Participate in developing, implementing, and using therapeutic milieu activities and interventions.
Facilitate crisis intervention or conflict resolution on the unit and respond promptly to codes on the assigned unit according to policy.
Assist nursing staff with patient care as needed, including specimen collection, hygiene, and activities of daily living.
Coordinate and communicate with patients, families, physicians, and related health disciplines regarding patient needs, program interventions, and activities.
If required by position or department operations, obtain and maintain authorization to operate facility vehicles.
Perform delegated and ancillary basic nursing skills, including activities of daily living, patient-condition and vital-sign monitoring, body mechanics, nutritional support, and other tasks appropriate to the clinical service.
Perform unit-assigned functions such as patient admission and discharge procedures and environmental organization tasks.
Follow company policies, procedures, standards of conduct, HIPAA privacy and security requirements, and confidentiality requirements.
Perform other duties as assigned.
Demonstrate service, professionalism, safety, collaboration, and customer service in interactions with patients, families, staff, and the broader health care community.