Health Informatics Analyst Jobs

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Laboratory Informatics & Technology Associate Analyst or Analyst

Nemours Children's Health•Wilmington, DE
•Hybrid

About The Position

Nemours Children's Health is seeking a full-time Laboratory Health Informatics and Technology Associate Analyst or Analyst to provide application and technical support for laboratory operations across Nemours locations. This is a hybrid position based in Wilmington, Delaware, combining onsite and remote work. The level offered will be determined according to experience. The role supports end users in the efficient and accurate use of software applications, technology, and electronic medical records across medical and research laboratory operations. Duties include building, testing, and validating new functionality; custom configuration; analyzing workflows, data collection, reports, and technical issues; and identifying opportunities for process improvement and system optimization. The role also serves as an educator and resource for users and helps advance Nemours’ strategic mission while protecting data and systems integrity. Analysts additionally collaborate with senior management to plan, implement, and evaluate systems and services; coordinate system updates, changes, and enhancements; facilitate hardware installation and implementation across IT, patient care, and business process teams; prepare charts and diagrams for problem analysis; recommend solutions; coordinate team tasks; and maintain issue lists, documentation, meeting minutes, agendas, and weekly status reports for leadership.

Requirements

  • Associate Analyst: Associate's degree required; equivalent work experience may be considered in lieu of the education requirement for internal candidates.
  • Associate Analyst: One to three years of experience required.
  • Analyst: Bachelor's degree required; equivalent work experience may be considered in lieu of the education requirement for internal candidates.
  • Analyst: Three years of experience required.
  • Analyst: Three years of experience in a healthcare setting required.
  • Analyst: Prior nursing, clinical, healthcare operations, or IT experience required.
  • Strong software and application knowledge.
  • If an RN or other clinical provider, must maintain the applicable license.
  • Application-specific certifications are required as applicable; Epic certification must be obtained after hire and maintained for the duration of employment.

Nice To Haves

  • Associate Analyst: At least one year of experience in a healthcare setting preferred.
  • Associate Analyst: Prior healthcare operations or IT experience preferred.
  • Associate Analyst: Epic application systems implementation and support experience preferred.
  • Analyst: Epic Beaker, EpicCare Ambulatory, or Inpatient Orders application certification and implementation/support experience preferred.
  • Analyst: Project management experience preferred.

Responsibilities

  • Provide direct support to end users using software applications, technology, and electronic medical records across medical and research laboratory operations.
  • Provide advanced support for enterprise Epic and laboratory applications.
  • Troubleshoot and resolve complex issues in the Electronic Medical Record.
  • Build, test, and validate new functionality and engage in custom configuration activities.
  • Analyze workflows, data collection, reports, and technical issues associated with clinical and business applications.
  • Identify opportunities for process improvement and system optimization.
  • Coordinate testing, validation, and production releases.
  • Optimize systems for performance, scalability, and maintainability.
  • Identify and coordinate system updates, changes, and enhancements to support clinical information and business needs while maintaining system and data integrity.
  • Collaborate with senior management to plan, implement, and evaluate the effectiveness of systems and services.
  • Facilitate hardware installation and implementation between IT, patient care, and business process teams.
  • Prepare charts and diagrams to assist in problem analysis and submit recommendations for solutions.
  • Manage and coordinate team tasks.
  • Maintain issue lists, documentation, meeting minutes, agendas, and weekly status reports for leadership.
  • Act as a change agent, educator, and resource for end users.

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Common questions about Health Informatics Analyst careers and jobs.

Based on current job postings on Teal, the average Health Informatics Analyst salary in the US is approximately $98,000 per year, with a typical range of $57,000 to $143,000.
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