Gsoc Operator Jobs

About The Position

Requirements

• At least 1 year of Global Security Operations Center (GSOC) experience.
• Experience monitoring security technologies such as CCTV, access control systems, alarm monitoring platforms, or related security systems.
• Strong written and verbal communication skills.
• Ability to write detailed incident reports with proper grammar and professionalism.
• Proficiency with Microsoft Office Suite and other computer-based applications.
• Ability to multitask, prioritize, and make sound decisions in a fast-paced environment.
• Willingness to sign a Non-Disclosure Agreement (NDA) and maintain strict confidentiality.
• Ability to interact professionally with employees, clients, vendors, emergency responders, and executive leadership.
• Ability to work independently with minimal supervision.
• Willingness to attend training sessions that may occur outside regularly scheduled work hours.

Responsibilities

• Monitor security platforms, including access control, CCTV, alarm monitoring, and other security technologies.
• Receive, assess, document, and escalate security events according to established procedures.
• Investigate alarms and security incidents and coordinate appropriate responses with internal stakeholders and field personnel.
• Create clear, accurate, and timely incident reports using internal reporting systems.
• Maintain real-time awareness of security events and emerging risks that may affect operations.
• Communicate critical information promptly and professionally to leadership and other stakeholders.
• Support emergency response activities and business continuity procedures when required.
• Follow Standard Operating Procedures and help identify operational improvements.
• Maintain confidentiality when handling sensitive and proprietary information.
• Collaborate with cross-functional teams to support a safe and secure operating environment.
• Perform additional duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Paid employee training and development
• 401(k)
• Employee assistance programs
• Paid holidays
• Flexible paid time off (PTO)