GSOC Operator

Allied Universal • San Francisco, CA

1d

About The Position

The GSOC Operator supports the safety and security of company personnel and corporate locations around the globe, working under the guidance of a GSOC Supervisor. The role is based in a GSOC environment and involves monitoring multiple screens and using access control and alarm monitoring systems, business intelligence sources, open-source media, the Internet, and in-house tools. The Operator detects, analyzes, and alerts others to incidents that may affect clients’ people, products, property, or brand image, including extreme weather, political instability, crime, terrorism, and technical failures.

Requirements

• Be at least 18 years of age for unarmed roles or 21 years of age or older for armed roles.
• Possess a high school diploma or equivalent, or five years of verifiable experience.
• Have a minimum of two years of military, law enforcement, government, or security experience.
• Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
• Meet applicable state and local licensing requirements, which may be required before employment.
• A valid driver's license is required for driving positions only.

Responsibilities

• Provide customer service by carrying out safety and security procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations calmly and with a problem-solving approach.
• Investigate alarms and respond by sending security patrols or alerting fire services or police as needed.
• Assist company employees with concerns related to safety and security.
• Monitor the travel safety and security of company employees.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually.
• Five sick days and four personal days.
• Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED