Security Officer GSOC Dispatch Operator

Allied Universal•Cambridge, MA

About The Position

As a part-time Security Officer Part Time Dispatch Console Operator in Cambridge, Massachusetts, you will serve and safeguard clients in a healthcare setting. In this dispatch role, you will coordinate communications, monitor activity, document incidents, and dispatch resources to support a secure environment. You will provide customer service and help deter security-related incidents through clear communication and timely response. The position is scheduled Saturday and Sunday from 10:00 PM to 6:00 AM and pays $26.01 per hour.

Requirements

  • Be at least 18 years old for unarmed roles; at least 21 years old for armed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet any applicable state or local licensing requirements; licensing may be required before employment.
  • A valid driver’s license is required for driving positions only.

Responsibilities

  • Provide customer service to personnel, visitors, and vendors by following site-specific procedures and supporting a professional healthcare environment.
  • Receive, prioritize, and dispatch security-related service requests, alarms, and incident notifications to appropriate personnel.
  • Monitor communication systems, access activity, and other assigned platforms; maintain accurate logs and incident documentation.
  • Respond calmly to incidents and critical situations, coordinating communications with site personnel and emergency responders as needed.
  • Support emergency response activities and follow established protocols for reporting, escalation, and shift handoff communications.

Benefits

  • Access to technology to view and claim additional shifts.
  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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