Security Officer Dispatch
About The Position
As a part-time Dispatch Officer at a financial institution location in Westlake, Texas, you will coordinate security-related communications, monitor incoming information, and support timely responses to incidents and service needs. You will maintain clear records, assist with access-related requests, and provide customer service while helping maintain an orderly environment. The role involves working scheduled overnight shifts Friday through Sunday, 10:15 PM to 6:15 AM, at a pay rate of $19.75 per hour. The officer will help safeguard clients by following site-specific security procedures, policies, and emergency response activities. Employment is subject to a background investigation and, where permitted by law, a drug screen. State or local licensing may be required before employment. A valid driver’s license is required only for driving positions.
Requirements
- At least 6 months of security-related experience.
- At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
- High school diploma or equivalent.
- Applicants are subject to a background investigation in accordance with applicable laws.
- Applicants are subject to a drug screen to the extent permitted by law.
- State and/or local licensing may be required before employment.
- A valid driver’s license is required for driving positions only.
Nice To Haves
- CPR/First Aid certification.
- Access control and badge experience.
- Customer service experience.
- Comfort using a computer or tablet.
Responsibilities
- Provide customer service to employees, visitors, and vendors by carrying out site-specific security procedures, policies, and emergency response activities appropriate to a financial services location.
- Monitor incoming calls, alarms, and communications systems; document activity and dispatch appropriate personnel according to established procedures.
- Respond calmly and use problem-solving skills during incidents and critical situations, maintaining timely communication with site contacts and emergency responders as needed.
- Maintain accurate dispatch logs, incident reports, and shift records while protecting confidential information.
- Support access control and visitor management processes and report unusual activity to designated site leadership.
Benefits
- Access to technology for viewing and claiming additional shifts.
- Paid training and career growth opportunities.
- Participation in a retirement savings plan.
- Discounts on brands and services through the Perks Program.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
