Security Officer Dispatch

Allied Universal•Roanoke, TX

About The Position

As a part-time Security Officer Incident Dispatch at a financial institution location in Westlake, Texas, you will coordinate communications, monitor incoming information, and support timely responses to security-related needs. You will maintain situational awareness, document activity, assist with access control processes, and provide customer service. The listed pay rate is $19.75 per hour. The schedule is Saturday and Sunday, 6:15 AM–2:15 PM. Allied Universal provides access to a shift-claiming platform, paid training, career growth opportunities, a retirement savings plan, and a discounts program.

Requirements

  • At least 6 months of security-related experience.
  • Be at least 18 years old for unarmed roles or at least 21 years old for armed roles.
  • Possess a high school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • CPR and First Aid certification.
  • Access control and badge experience.
  • Comfort using a computer or tablet.

Responsibilities

  • Provide customer service to employees, visitors, and vendors by following site-specific security procedures, access protocols, and emergency response activities at a financial services location.
  • Receive, prioritize, and dispatch calls for security assistance, alarms, incidents, and service requests using established communication and dispatch procedures.
  • Monitor communication systems, alarm notifications, and relevant site activity; accurately document incident details, dispatch actions, and follow-up information.
  • Respond calmly to incidents and critical situations, coordinating with on-site personnel and emergency responders as appropriate.
  • Maintain detailed dispatch logs and incident reports while communicating professionally with personnel across the location.

Benefits

  • Paid training and career growth opportunities.
  • Retirement savings plan.
  • Discounts on top brands and services through the Perks Program.
  • Access to technology for viewing and claiming additional shifts.
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