GSOC Operator
About The Position
The GSOC Operator works under the guidance of a GSOC Supervisor to assist company personnel with safety and security concerns for corporate locations around the globe. The role operates in a Global Security Operations Center, monitoring multiple screens and using access control and alarm monitoring systems, business intelligence sources, open-source media, the Internet, and in-house tools. The Operator detects, analyzes, and alerts others to incidents that may affect the client’s people, products, property, or brand image, including extreme weather, political instability, crime, terrorism, and technical failures. The position is located at a technology site in San Jose, California. The schedule is full-time with morning, evening, and overnight shifts; the listed hours are 7:00 AM–3:00 PM on varied days, with open availability including weekends. The pay rate is $28.00 per hour.
Requirements
- At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
- High school diploma or equivalent, or five years of verifiable experience.
- At least two years of military, law enforcement, government, or security experience; the client contract specifies two or more years of security experience.
- Valid driver’s license and compliance with Allied Universal Driver Policy requirements for this position.
- Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
- Licensing requirements may apply under state or local laws and regulations.
Responsibilities
- Provide customer service to clients by carrying out safety and security procedures, site-specific policies, and, when appropriate, emergency response activities.
- Respond to incidents and critical situations calmly and with a problem-solving approach.
- Investigate alarms and respond by sending a security patrol or alerting fire services or police as needed.
- Assist company employees with safety and security concerns.
- Monitor the travel safety and security of company employees.
- Detect, analyze, and alert others to incidents that may impact the client’s people, products, property, or brand image.
Benefits
- Competitive pay
- Weekly and daily pay
- Growth opportunities
- Benefit package
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in the company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements
- Eight paid holidays annually
- Five sick days
- Four personal days
- 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
