General Manager Jobs

About The Position

Requirements

• High school diploma or equivalent.
• At least 1–2 years of management experience.
• Excellent people leadership and guest service skills.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests, team members, and Above Restaurant Leaders.
• Ability to resolve issues in compliance with Krystal standards.
• Availability to work all shifts, weekends, and holidays.
• Ability to lift and carry items weighing up to 50 pounds, kneel, follow proper lifting procedures, and perform repeated lifting and product preparation tasks.

Responsibilities

• Develop and coach team members, including Shift Leaders and crew members, and support recruiting, motivation, recognition, and team communication.
• Create a positive restaurant environment and set the team up to succeed through effective communication, regular huddles, and leadership by example.
• Deliver memorable guest experiences by modeling and coaching WOW service, responding to guest feedback, and observing restaurant operations from the guest perspective.
• Support community marketing and events, company promotions, product launches, product samplings, and local promotions.
• Execute Krystal operating systems and assist with sales forecasts and schedules to meet quality, service, and cleanliness standards.
• Monitor business performance, including prior-day numbers, schedules, cash shortages, and HACCP logs.
• Review inventory, food costs, and product orders; control food and equipment inventory; conduct inventory counts; and maintain inventory records.
• Implement and follow up on operational and financial action plans, analyze sales and labor results, and maintain brand operating standards.
• Assist with compliance with health, safety, cleanliness, security, and fire policies and regulations.
• Identify problems and perform high-level troubleshooting for restaurant equipment.

Benefits

• Competitive starting pay
• Flexible schedules
• Health benefits
• 401(k)