General Manager I - North Little Rock, AR

Americold•North Little Rock, AR

About The Position

The General Manager I oversees warehouse operations, transportation, personnel, and customer service to ensure alignment with company objectives and compliance with regulations. The role manages budgets, assigns work, monitors departmental performance, and maintains positive relationships with customers and union representatives. It also implements safety measures and procedures to prevent loss and supports continuous improvement and disaster recovery planning. The position requires a college degree in business, logistics, or management and at least five years of warehousing or logistics management experience, or an equivalent combination of education and experience. At least three years of supervisory or management experience is also required. The role is based in North Little Rock, Arkansas.

Requirements

  • College degree in business, logistics, or management plus a minimum of five years of warehousing or logistics management experience, or an equivalent combination of education and experience.
  • At least three years of supervisory or management experience.
  • Proven ability in planning, staffing, budgeting, and organizing warehouse operations.
  • Experience with AS/400 and Microsoft Office, including Word and Excel.
  • Demonstrated experience analyzing operational challenges and implementing effective solutions in a warehouse or logistics environment.

Nice To Haves

  • Clear and effective written and verbal communication with internal and external stakeholders.
  • Familiarity with Warehouse Management Systems (WMS) and Radio Frequency (RF) technology.
  • Ability to build effective relationships and lead the integration of diverse functions and individuals toward profitability objectives.
  • Ability to interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Experience promoting an open-door policy and team environment.
  • Experience supporting performance management programs.
  • Experience developing and maintaining disaster prevention and recovery plans.

Responsibilities

  • Develop and manage the annual facility budget and ensure adherence across warehouse departments.
  • Direct and assign work, set performance objectives, and monitor progress toward departmental goals.
  • Oversee warehouse activities, costs, operations, and forecasts to ensure operational performance.
  • Ensure compliance with company policies and federal, state, and local OSHA regulations.
  • Represent the company to warehouse customers, secure additional business, and maintain positive customer relationships.
  • Negotiate labor contracts with union representatives and implement desired changes.
  • Develop and maintain disaster prevention and recovery plans.
  • Identify safety concerns and cost-saving opportunities.
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