General Manager Jobs

About The Position

Requirements

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Standing: Most tasks are performed from a standing position
• Walking: For short distances for short durations
• Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high
• Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
• Pushing: To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"-30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled
• Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients
• Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas
• Reaching: Reaching is performed continuously; up, down and forward
• Hand Tasks: Eye-hand coordination is essential; use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists

Nice To Haves

• Ability to direct activities
• Perform repetitive tasks
• Work alone and with others
• Work under stress
• Meet strict quality control standards
• Deal with people
• Analyze and compile data
• Make judgments and decisions
• Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

Responsibilities

• Responsible for everything that happens during your shift, including all cost controls, inventory control, cash control, and customer relations.
• Set the example for the crew by following all policies and procedures 100% of the time and expecting the same from them.
• Staffing
• Paperwork
• Cost Controls
• Cash Control
• Food Management
• Work to a Schedule
• Perfect Image and Adherence to Standards
• Great Customer Service
• Attendance & Punctuality
• Transportation to/from work
• Store Cleanliness
• Marketing
• Profitability
• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility daily