Store Manager - Pearland, Tx Store #20375

Dollar General•Pearland, TX

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance management, and compliance with Company policies and labor laws. The Store Manager ensures the store is staffed and opened and closed effectively, evaluates operating results, manages inventory and expenses, maintains merchandise presentation and financial controls, and provides customer service leadership. The position also maintains a clean, organized, safe, and secure store and completes required paperwork and documentation. The role involves frequent walking or standing, bending, stooping, and kneeling; handling merchandise and equipment; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and occasional ladder climbing to six feet. The work environment is fast-paced with moderate noise and occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Regular driving of the employee’s own vehicle is required for meetings, visits to other Dollar General stores, and deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding termination when necessary.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure the store is appropriately staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
  • Evaluate operating statements to identify business trends, expense control opportunities, potential shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory issues, and Basic Stock Replenishment/cycle counts.
  • Facilitate efficient merchandise staging, stocking, and storage in accordance with Company processes.
  • Ensure merchandise presentation, fixtures, pricing, and signage follow established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash control procedures.
  • Provide customer service leadership.
  • Maintain a clean, organized store and a safe and secure work and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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