General Merchandise Dept Mgr - West Lafayette, IN

Meijer•West Lafayette, IN

About The Position

The General Merchandise Dept Manager is responsible for team member engagement across their span of care and for the overall operations and financial results of the assigned area. The role leads department Leads and Team Leaders and is accountable for recognition, feedback and coaching, performance management, training and development, and succession planning. It also oversees shrink, productivity, safety, scheduling and staffing forecasts, and resolution of team member and customer conflicts. The manager implements process improvements, supports Meijer’s culture, and oversees execution of corporate plans to manage services and products effectively, maximize sales and productivity, and meet budget responsibilities. The position also supports storewide safety, compliance, and condition management.

Requirements

Bachelor’s degree or equivalent experience.
Minimum of 4 years of retail, grocery, or customer service experience.
Ability to communicate clear and precise direction to team members.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to lead an organization that practices working safely at all times.
Proactive and creative thinking applied to the business.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Nice To Haves

Progressive leadership experience.
Passion for providing industry-leading service.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Innovative attitude to help Meijer set the industry standard.

Responsibilities

Engage team members in the manager’s span of care to ensure appropriate onboarding, training, development, coaching, and feedback.
Identify talent and hold career discussions to support store staffing and diversified talent pipelines for team member and leadership roles.
Have candid discussions with team members to uphold Meijer standards and support their growth within the organization.
Oversee area operations and financial results, including execution of corporate plans, effective management of services and products, sales and productivity, and budget line items in the P&L.
Manage shrink, productivity, safety, scheduling, staffing forecasts, and team member and customer conflict resolution.
Drive safety, compliance, and condition management throughout the store, and follow store compliance procedures.
Ensure Team Leaders and Leads guide team members, assign daily work, and address training needs.
Identify and implement process improvements and serve as a steward of Meijer culture.
Perform other duties as assigned or required.