General Manager Jobs

About The Position

Requirements

• At least 4 years of experience in a QSR or retail environment in a management capacity.
• Must be at least 21 years of age.
• High school diploma or GED.
• Ability to work all necessary schedules, including holidays and weekends.
• Effective written and verbal communication skills.
• Commitment to nurturing an equitable, unbiased culture where employees are empowered to showcase their originality.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Model customer-first behaviors according to company standards.
• Build a team of customer-focused employees through coaching and performance management.
• Ensure products meet Krispy Kreme quality standards and support customer satisfaction.
• Ensure store physical property is in good working condition.
• Direct and manage store sales efforts, which may include Hot Light times, retail sales, fundraising, and suggestive selling.
• Achieve business plan objectives and profitability according to the store operating plan and established financial goals.
• Demonstrate safety consciousness and promote store safety.
• Maintain a high level of store sanitation and cleanliness.
• Implement procedures to maximize efficiencies and control variances in daily production and overall store performance.
• Understand the production process, maintain a schedule that supports high quality and output, and implement store quality-control procedures.
• Coordinate production schedules to meet customer demands and minimize labor hours.
• Interface with corporate office personnel in a timely manner as needed.
• Oversee all aspects of production, sales, and human resources at the retail location.

Benefits

• Weekly pay.
• Career opportunities.
• Comprehensive medical, vision, and dental insurance.
• Employee discount program.
• 401(k) plan.
• Paid time off (PTO).
• Company events.
• Education reimbursement.
• Adoption assistance.
• Life insurance.
• FSA/HSA plans.
• Pet insurance.