General Manager

Chipotle • Iowa City, IA

9d

About The Position

Chipotle’s General Managers lead restaurant teams and business operations. They hire and develop employees, build a strong team culture, and oversee the restaurant’s day-to-day performance while delivering a high-quality, guest-focused experience. The role includes managing schedules, financial performance, sales forecasting, recruiting, food safety, and operational standards. General Managers work across lunch, dinner, and weekend shifts to provide leadership throughout restaurant operating hours.

The position is based in a fast-paced kitchen environment and involves interacting with customers. It requires standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds (25 kilograms), working around varied temperatures, and tasting and preparing food. Strong communication with team members and customers is also required.

Requirements

• Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
• Passion for hospitality and a guest-focused approach.
• Friendly and enthusiastic attitude.
• Genuine enthusiasm for developing people and leading others.
• Ability to stand and walk around the restaurant for 10 hours a day.
• Ability to lift 50 pounds (25 kilograms) and perform other physical activities necessary for the job.
• Strong communication with the Chipotle team and customers.

Responsibilities

• Uphold high standards of hospitality and provide a guest-focused experience.
• Ensure speed of service, order accuracy, and a positive guest experience.
• Manage the employee lifecycle, including recruitment, hiring, people processes, and performance management.
• Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
• Direct team members to deliver accurate and timely digital orders.
• Manage day-to-day restaurant operations, including scheduling, P&L, sales forecasting, recruiting, and interviewing.
• Keep the dining room clean and the restaurant ready for guests.
• Uphold food safety, operational, and compliance standards.
• Be accountable for the restaurant’s overall financial success and achievement of its annual sales and cash-flow plan.
• Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.
• Use marketing and community engagement activities, such as fundraisers, to help drive sales.

Benefits

• Medical, dental, and vision insurance.
• Retirement savings plan.
• Quarterly bonus program.
• Opportunities for people-development bonuses.
• Tuition assistance, subject to eligibility requirements.
• Career growth opportunities.
• Paid time off.
• Holiday closures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed