Front Desk Jobs in Detroit, IL

About The Position

Requirements

• High school diploma or equivalent.
• Strong communication, organizational, and multitasking skills.
• Familiarity with dental software and Microsoft Office, and willingness to learn new programs.

Nice To Haves

• Associate’s degree preferred.
• 1–5 years of customer service, insurance, or dental experience preferred.

Responsibilities

• Handle financial tasks, including collecting co-payments, verifying insurance, and completing daily reporting.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients with professionalism and empathy.
• Track and manage appointments, including cancellations, no-shows, and late arrivals, to support smooth schedule flow.

Benefits

• Competitive paid time off that grows with your career.
• 401(k).
• Continuing education and development opportunities.
• An inclusive atmosphere that values individuality and teamwork.